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Product Recall

We wish to inform our customers that, after consultation with the ACCC (Australian Competition and Consumer Commission), Jurlique International has undertaken a recall of selected batches of the following products in Australia, which were identified as having incomplete and/or mis-ordered ingredient lists.

Chamomile Rose Hydrating Essence & Herbal Recovery Antioxidant Face Oil sold before 10 November 2020

Chamomile-Rose Hydrating Essence

Batch No. A7372, A7625, A8629, A8923 and A9564

Our Unique Process - Intensification

Herbal Recovery Antioxidant Face Oil 50mL

Batch No. 16322, 16580 and 20033

If purchased one of these batches, we recommend you check the correct ingredient lists below to ensure there are no ingredients that may be of concern to you.

Chamomile-Rose Hydrating Essence 50mL

Aqua (Water), Polysorbate 20 , SD Alcohol 40-A (Alcohol Denat.), Chamomilla recutita (Matricaria) Flower Extract, Glycerin, Fragrance/Parfum, Rosa gallica Flower Extract, Rosa centifolia Flower Extract, Citrus grandis (Grapefruit) Seed Extract, Lactic Acid, Potassium Sorbate, Linalool, Citronellol, Limonene, Geraniol, Eugenol, Benzyl Benzoate, Cinnamyl Alcohol, Citral

Herbal Recovery Antioxidant Face Oil

Carthamus tinctorius (Safflower) Seed Oil, Persea gratissima (Avocado) Oil, Caprylic/Capric Triglyceride, Macadamia ternifolia Seed Oil, Glycine soja (Soybean) Oil, Rosa canina Fruit Oil, Vitis vinifera (Grape) Seed Oil, Chamomilla recutita (Matricaria) Flower Extract, Spilanthes acmella Flower Extract, Equisetum arvense Extract, Taraxacum officinale (Dandelion) Rhizome/Root Extract, Daucus carota sativa (Carrot) Root Extract, Citrus aurantium dulcis (Orange) Peel Oil, Fragrance/Parfum, Retinyl Palmitate, Tocopherol, Squalane, Bisabolol, Beta-Carotene, Benzyl Alcohol, Benzyl Benzoate, Linalool, Limonene, Eugenol, Farnesol, Geraniol, Citronello

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Activating Water Essence sold from March 2019 to 27 February 2020

Activating Water Essence

150mL: Batch No. A7458, A7670, A7784, A7871

Our Unique Process - Intensification

The Iconic Set

Batch No. 113287, 111725, 111742, 112228

Our Unique Process - Ashing

Activating Water Essence Duo

Batch No. 113439, 113326

We made a mistake and labelled the cartons of the above batches of our Activating Water Essence with the ingredients from another Jurlique product, Jurlique's Baby Soothing Moisturising Cream. We need to make people aware of this error, in case there are any sensitivities to the ingredients used.

Please note that there has been no change to the product formulation and if you have used the product previously there is no need for concern as there is nothing wrong with the Activating Water Essence product that you have purchased. If, however you are a first time user of this product and purchased one of these batches then we recommend you check the correct ingredients list below and ensure there are no ingredients included in this product that may be of concern to you. We sincerely apologize for any inconvenience or concern this may have caused to our customers.

Ingredients list: Activating Water Essence

Aqua (Water/Eau), Propanediol, Biosaccharide Gum-1, Saccharide Isomerate, Glycerin, Caprylyl/Capryl Glucoside, Prunus persica (Peach) Leaf Extract, Althaea officinalis Root Extract, Xanthan Gum, Polyglyceryl-5 Oleate, Sodium Cocoyl Glutamate, Glyceryl Caprylate, Hamamelis virginiana (Witch Hazel) Extract, Equisetum arvense Extract, Calendula officinalis Flower Extract, Rosmarinus officinalis (Rosemary) Leaf Extract, Lavandula angustifolia (Lavender) Flower Extract, Urtica dioica (Nettle) Extract, Melissa officinalis Leaf Extract, Achillea millefolium Extract, Origanum majorana Leaf Extract, Salvia officinalis (Sage) Leaf Extract, Mentha piperita (Peppermint) Leaf Extract, Melia azadirachta Extract, Fragrance/Parfum*, Citric Acid, Phenoxyethanol, Potassium Sorbate, Ethylhexylglycerin, *Limonene, *Linalool, *Citronellol, *Geraniol, *Citral, *Farnesol. *From Natural Essential Oil

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We apologise for any inconvenience or concern this may have caused to our customers. If you purchased one of these batches or have any questions please contact our Customer Care Team by phone at 1800 909 286 or by email at