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Gift Card & Offer Terms & Conditions

Gift Card & Offer Terms & Conditions

On this page you will find:

Can I buy a Jurlique Gift Voucher online?

Yes, you can buy Jurlique online gift vouchers through our website. Please note online gift vouchers can only be redeemed on Jurlique.com.au. Simply follow the steps below:

  1. Choose how much you would like to give
  2. Add the recipient's name, email address and an optional personal message if you wish. The gift voucher will be emailed to the recipient and an order confirmation email will be sent to you.

For further assistance please email customercare@jurlique.com.au or call 1800 805 286 weekdays from 9am - 5pm CST.

Please click here to purchase an online gift voucher.


How do I redeem an Online Gift Voucher?

If you haven't done so already, please register for a Jurlique.com.au account. Alternatively, if you prefer not to register you can use our guest checkout. You can redeem your online gift voucher on the payment page when making your purchase. Please enter your voucher code in the online gift voucher box when prompted.

Please note if your order exceeds the value of the online gift voucher you will be required to pay the remaining balance with a credit card or through paypal.


Can I receive a refund on an Online Gift Voucher?

Online gift vouchers are non-refundable and cannot be exchanged for cash.

All returned items that were paid for with an online gift vouchers will be refunded back onto your online gift voucher for you to use again against a future purchase.

If you return an item paid for by both an online gift voucher and a credit card/paypal, you will be refunded your online gift voucher value and the remaining amount will be refunded onto your credit card/paypal account.


Can I use my Online Gift Voucher in store?

Unfortunately you cannot use your online gift voucher in store, they are only redeemable on Jurlique.com.au.


How can I check my Online Gift Voucher expiry date?

Your Online Gift Voucher is valid for 36 months from the sent date of your online gift voucher email. If you do not have this to hand, please email customercare@jurlique.com.au or call 1800 805 286 Weekdays from 9am - 5pm CST.


How can I check my Online Gift Voucher balance?

You can check your balance in the online gift voucher balance checker box on the payment section of the checkout page. Alternatively, if you have not created an account you can email customercare@jurlique.com.au or call 1800 805 286 Weekdays from 9am - 5pm CST.


How long will my Online Gift Voucher be valid for?

Gift Vouchers are valid for 36 months from the date of issue.

Expired gift vouchers are not redeemable and gift voucher amounts will not be refunded or credited when expired.


Can I redeem my Online Gift Voucher on another Jurlique website?

Unfortunately you cannot use your online gift voucher on another Jurlique website, they are only redeemable on Jurlique.com.au.

Jurlique reserves the right to change any terms contained in the terms of use at any time.

Still need help?

Contact Customer Care on 1800 805 286 during 9am - 5pm CST or message us