Gift Card and Offer Terms & Conditions

On this page you will find:

• Promotion Terms & Conditions
• Voucher Terms & Conditions
• Gift Card Terms & Conditions
• TerraCycle Terms & Conditions
• Bazaarvoice Review Competition Terms & Conditions
• Win a Jurlique Farm and a ChocoVino Experience

Mid-Year Sale Terms & Conditions

Offer expires 30 June 2019 at 11:59PM AEST. Available online at Jurlique.com.au and in all standalone Jurlique stores. Not available in conjunction with any other offer. Discounts are applied prior to shipping, handling or sales tax charges and are not redeemable for cash, no discount code required. While stocks last.

Promotion Terms & Conditions

• “Promo Code” means a code that must be entered at checkout on online transactions in order to receive a discount or benefit.
• Each promo code is subject to (a) the specific terms and conditions stated on the promo code offer and (b) these general promo code terms and conditions. In the event of any inconsistency, the former prevails.
• Not redeemable for cash and cannot be used to purchase gift cards.
• Valid for qualifying purchases made on Jurlique.com.au.
• Must be redeemed within the validity period.
• Not redeemable on gift sets, sets, limited edition items, bundles or sale items unless expressly stated otherwise.
• Cannot be applied to previously placed orders or products not in stock at the time of purchase. No rainchecks.
• Discounts are applied prior to shipping, handling and sales tax charges.
• Promo codes cannot be combined with other offers and can only be redeemed once per customer unless otherwise stated.
• Not transferable or redeemable for cash or credit.
• To apply a promo code, you must enter it at checkout prior to completing the order.
• Ongoing offers are subject to change without notice.

Voucher Terms & Conditions

• “Voucher” means a voucher that must be presented instore to redeem a specified discount or benefit.  
• Vouchers (“Vouchers”) are subject to (a) the specific terms and conditions stated on the Voucher; and (b) these general Voucher terms and conditions. In the event of any inconsistency, the former prevails.
• Not redeemable for cash and cannot be used to purchase gift cards.
• Must be redeemed within the validity period.
• Must be used in one transaction. May only be redeemed once, unless expressly stated otherwise.
• Not redeemable on gift sets, other sets, limited edition items or sale unless expressly stated otherwise.
• Cannot be applied to previously placed orders or products not in stock at the time of purchase. No rainchecks.
• If no expiry date is stated on the Voucher, Vouchers will expire 3 months from the date of issue.
• Voucher must be surrendered in store upon redemption.
• If purchase exceeds the Voucher amount, the balance must be paid by other available payment options.
• Expired Vouchers are not redeemable and voucher amounts will not be refunded or credited when expired.
• Defaced, mutilated, altered, lost or stolen Vouchers will not be replaced, refunded or redeemed.
• Jurlique does not accept any responsibility for lost or stolen Vouchers.
• Jurlique reserves the right to verify the identity of the bearer and to change the terms of use at any time without notice.

Gift Card Terms & Conditions

• “Gift Card” means an electronic or physical card that has prepaid currency loaded onto it to be spent on Jurlique product in accordance with these terms and conditions.
• Physical gift cards may be redeemed at Jurlique concepts store in Australia. Online gift cards must be redeemed at jurlique.com.au.
• The value of the gift card includes GST.
• Not redeemable for cash and cannot be used to purchase other gift cards or other tender. Cannot be exchanged.
• Gift cards will expire 36 months from the date of issue, unless expressly stated otherwise.
• If purchase exceeds the gift card amount, the balance must be paid by other available payment options.
• Must be redeemed within the validity period.
• Physical gift cards must be surrendered upon redemption in full.
• Expired gift cards are not redeemable and gift card amounts will not be refunded or credited when expired.
• We reserve the right to cancel any gift card for any reason at any time without notice. In such instances we will elect to provide a refund or a replacement gift card.
• Gift cards are treated like cash. Defaced, mutilated, altered, lost or stolen vouchers will not be replaced, refunded or redeemed.
• We reserve the right to correct the balance of your gift card if we believe that a clerical or accounting error has occurred.
• Jurlique does not accept any responsibility for lost gift cards.
• Jurlique reserves the right to verify the identity of the bearer and to change the terms of use at any time without notice.

TerraCycle Terms & Conditions

Jurlique Recycling Program discount available on the return of empty Jurlique packaging at Jurlique boutique stores only. 10% discount applied to one product for each item of empty packaging returned for recycling. Discount is valid on full price products storewide. Excludes purchase of Gift Sets, Gift Vouchers, Limited Editions and Treatments. Not to be used in conjunction with any other offer.

Bazaarvoice Review Competition Terms & Conditions

Conditions of Entry

1. Participation in this promotion is deemed acceptance of these terms and conditions.

2. The Promoter is Jurlique International Pty Ltd located at Level 9, 151 Castlereagh Street, Sydney NSW (Promoter). Permit number LTPM-19-04218

3. This competition is open to all Australian residents aged 18 and over. Directors, management, employees, officers and contractors (and their immediate families) of the Promoter or of the agencies or companies associated with this Promotion are ineligible to enter.

4. The competition commences at midnight on the first day of each month and concludes at 11.59pm on the last day of each month (Promotional Period). All times are AEST.

How to enter

5. To enter, participants must leave a review on the Jurlique website during the Promotional Period.

6. The winner will be drawn at random by a Jurlique staff member at Level 9, 151 Castlereagh Street, Sydney on the 6th business day of each following month at 10am.

7. Each month’s winner will be notified by email before the 8th business day of every month.

8. If the prize is not claimed by the 4th business day of the month following the original draw at 10am, the winner’s entry will be deemed invalid and the Promoter reserves the right to conduct further judging at 10am on the 6th business day of the month following the original draw at the same location as the original judging as are necessary to distribute the prize.

9. If any redrawn prize is not claimed by final day of the month, the prize will be forfeited.

Prize

10. Each month there is one (1) Jurlique gift voucher to the value of $150 AUD to be won.

11. This is a game of chance, skill plays no part. The prize will be drawn at random. Jurlique requests that people only leave honest reviews. Favourable reviews stand no greater chance at winning.

Other

12. The Promoter reserves the right to verify the validity of entries (including an entrant’s identity, age and place of residence) and to disqualify any eligible entrant where the Promoter believes that the entry or the entry process has been tampered with or where any entry has been submitted not in accordance with the Terms and Conditions.

13. The Promoter accepts no responsibility for any lost, late, misdirected claims or correspondence due to incorrect entrant information.

14. The Promoter collects entrants' personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not be able to participate in the promotion. All personal information collected will be dealt with in accordance with Australian privacy laws and the Promoter’s Privacy Policy, which can be viewed at www.jurlique.com.au. The Promoter will not disclose this information to anyone other than contractors who provide services to the Promoter for the purposes of conducting this promotion unless compelled or permitted by law. The contact details of the winning entry may be passed onto a third party for prize notification and fulfilment.

15. If the prize is unavailable, the Promoters, in their discretion, reserve the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.

16. The Promoter reserves the right, at its sole discretion and without notice, to cancel, modify or suspend these terms and/or this promotion in whole or in part, including, but not limited to in the event of fraud, technical or other difficulties or if the integrity of the Promotion is compromised, subject to any written directions from the various lottery departments and without liability to the participant.

17. The prize (including any unused portion of the prize) cannot be assigned, transferred, redeemed for cash, or substituted except by the Promoter who may at their sole discretion, subject to the relevant state authorities, substitute any prize with one of comparable value if the advertised prize is or becomes unavailable for any reason. The Promoter will not replace any lost or stolen prizes, or take responsibility for any broken products in the delivery of the product or after it has been delivered. It is not the responsibility of the Promoter to insure any products.

18. Entrants consent to the Promoter using the entrant’s name, likeness, image and/or voice in the event that they are a winner (inc. photograph, film, and/or recording of the same) in any media for an unlimited time without notice or remuneration for the purpose of promoting this competition.

19. To the extent permitted by law, the Promoter (including its officers, employees and agents) and its associated agencies and companies will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss, or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using any prize. 20. No individual prize exceeds $250 and total value of prizes do not exceed $50,000 in a 12 month period.

Win a Jurlique Farm and a ChocoVino Experience

Terms and Conditions

1              These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 

Entry

2              Your entry must be received during the Competition Period.  Your entry is deemed to be received only when received by the Promoter’s database.  The Promoter is not liable for any problems with communications networks.  You are responsible for your own costs associated with entering.  If you enter using automatically generated entries or multiple aliases you may be disqualified.

3              You warrant that your entry does not breach any third party rights and its use by the Promoter or any other person will not breach such rights nor otherwise breach any law. 

Prizes

4              If you win, your prize will be:

-              one (1) tour within Jurlique’s Farm located in the Adelaide Hills, South Australia for the Winner and one adult companion (“Elected Person”), at a time to be determined by Promoter in its absolute discretion, subject to availability (the “Tour”);

-              one (1) wine and chocolate tasting experience for a duration of one (1) hour at Hahndorf Hill Winery for the Winner and the Elected Person, at a time to be determined by Promoter in its absolute discretion, subject to availability (the “Experience”);

-              the opportunity to select a complimentary bottle of wine of the Winner’s choice from what it has been tasted, subject to availability;

The Official Winner shall be able to choose the day of the tour, provided that such date takes place within the next                 twelve (12) months after the winner has accepted the prize.

For the avoidance of doubt: (i) the prize does not include flights nor accommodation to and from the Tour and the Experience; and (ii) the Tour and the Experience shall be selected for the same day.

5              You and your companion are responsible for all other costs related to the Prize, including flights and/or any other means of transport, accommodation, any additional meals, additional transfer costs, insurance (including excesses), in-room charges and additional taxes.  The prize is subject to any additional conditions of the prize supplier/s including any conditions of travel and conditions of entry into the activities (including behaviour requirements and applicable dress codes). Costs for changes made by you (or your companion) to the prize after it has been booked must be paid by you and your companion as applicable. 

6              If an event or activity included in the Prize is abandoned, called off or postponed for any reason, you and your companion forfeit your entitlement to that prize element and you will not be given any cash or alternative tickets as a substitute for attending the event or activity.

7              If requested by the Promoter, you and your companion must consent to a full background check prior to being offered the prize to ensure there is nothing in either your/their personal history or in your/their social media accounts that could be deemed damaging if associated with the Promoter's brand.  This could include criminal activity, strong political views, lewd conduct, etc.  Should anything of concern be found, the Promoter reserves the right, in its absolute discretion, to invalidate you and select another winner in accordance with these Terms and Conditions.

General

8              If you are a winner, you (and your companion) agree to take part in all publicity, photography and other promotional activity as the Promoter reasonably requires, without any compensation.  You (and your companion) consent to the Promoter using your names and images in any promotional or advertising activity.

9              You and your companion accept that some aspects of the prize may be inherently risky and that the prize may involve dangerous activities. 

10           In order to participate in the activity/activities awarded as part of the prize, you and your companion must comply with any applicable conditions (e.g. height, weight, health and fitness requirements).  You must ensure that you and your companion are healthy and fit enough to take the prize.  You and your companion must follow all requirements of the people responsible for managing the relevant activity/ies. 

11           You and your companion must, if required by the Promoter, sign disclaimer and release forms provided by the Promoter in favour of the Promoter and other parties before taking the prize.  If you or your nominated companion do not sign, your entry will be deemed invalid and you will lose any entitlement to a prize.

12           If you or your entry are deemed by the Promoter to breach these Terms and Conditions including if you are unable to take the prize the following twelve (12) months after your acceptance of the Prize, your entry (or at the Promoter's discretion, all of your entries) may be discarded.  The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

13           You must not:

(a)          tamper with the entry process;

(b)          engage in any conduct that may jeopardise the fair and proper conduct of the competition;

(c)           act in a disruptive, annoying, threatening, abusive or harassing manner;

(d)          do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;

(e)          breach any law; or

(f)           behave in a way that is otherwise inappropriate. 

14           You are responsible for your companion and the Promoter may disqualify all entries from, and prohibit further participation in this competition by, you or your companion if they breach these conditions, whether or not legally bound by them.

15           If you (or your companion), in the opinion of the Promoter, are intoxicated, under the influence of alcohol or any other drug, behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you (and your companion) from participating in any elements of the prize, at its discretion, subject to any necessary approvals by relevant authorities.

16           The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

17           The Promoter’s decision in connection with all aspects of this competition is final.

18           Prizes cannot be transferred or exchanged nor redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable goods and services tax or similar.  The Promoter is not responsible for any change in prize value.  You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approvals by relevant authorities.

19           By accepting or participating in any prize, your companion accepts these Terms and Conditions. 

20           If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

21           The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice.  If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

Liability

22           Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).

23           Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).  

24           Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prizes.

25           The Promoter may communicate or advertise this competition using Facebook or Instagram.  However, the competition is in no way sponsored, endorsed or administered by, or associated with, Facebook or Instagram.  You provide your information to the Promoter and not to Facebook or Instagram.  You completely release Facebook and Instagram from any and all liability.

Collection and use of your personal information

26           The Promoter may collect your and your companions’ personal information directly or through its agents or contractors.  The Promoter will use your and your companions’ personal information to conduct the competition. The Promoter may disclose your and your companions’ personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or your companions or storing data. This may include disclosures to organisations outside Australia including in places such as Hong Kong, Japan, China, the United States and the United Kingdom.  If you have marked the “opt-in” box on the entry form, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging. The Promoter’s Privacy Policy (see www.jurlique.com.au/privacy-policy) includes information about:

(i)            how to seek access to the personal information the Promoter holds about you and seek correction of the information; and

(ii)           how to complain about a privacy breach and how the Promoter will deal with such a complaint.

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